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Privacy Policy

A legal disclaimer

Privacy Policy

Last updated: 11 August 2025
Applies to: https://kitonagro.com and any sub‑pages (the “Site”)

This Privacy Policy explains how KitonAgro Ltd (“KitonAgro”, “we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit our Site, contact us, or do business with us. It also explains your privacy rights and how the law protects you.

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If anything here is unclear, contact us at contact@kitonagro.com.

1) Who we are (Data Controller)

  • Entity: KitonAgro Ltd (registered in the United Kingdom).

  • Registered address: 10 Waldstock Road, SE28 8SF, London, United Kingdom

  • ICO registration no. n/a

  • Email: contact@kitonagro.com

  • If you are in the EEA, we may appoint an EU representative; details will be published here if/when applicable. For California residents, KitonAgro is a “business” under the CCPA/CPRA when applicable.

2) What data do we collect

We collect and process the following categories of personal data (which includes business contact details if they relate to an identifiable person):

Data you give us

  • Contact details (name, job title, company, email, phone, country).

  • Communications (enquiry forms, emails, meeting notes, support requests).

  • Marketing preferences (newsletter opt‑in/opt‑out choices).

Data we collect automatically

  • Device and usage data (IP address, browser, device type, pages visited, time on page, referring URLs).

  • Cookies and similar technologies (see Cookies below).

Data from third parties

  • Lead and marketing partners (business contact information).

We do not collect payment details on this Site and we do not offer e‑commerce on the Site.

3) How we use your data & legal bases (UK/EU GDPR)

We only use your personal data when the law allows. The table below summarises the typical purposes and legal bases.

PurposeExamplesLegal basis

Provide our Site and respond to enquiriesOperate the Site, respond to contact forms/emails, schedule calls, send information you requestContract (Art. 6(1)(b)) and Legitimate interests (Art. 6(1)(f))

Business‑to‑business marketing, email updates about products, invites to webinars/events, product announcementsLegitimate interests (relevant, minimal, easy opt‑out). For e‑marketing to individuals, we rely on consent or the soft opt‑in where permitted

Analytics & improvement (non‑advertising)Measure Site performance and aggregated usage to improve content and diagnose issues. We do not use advertising/retargeting cookies.Legitimate interests and/or Consent for non‑essential cookies

Compliance & securityPrevent fraud/abuse, maintain records, comply with legal obligationsLegal obligation and Legitimate interests

Consent‑based usesAny additional purpose we’ll explain at the point of collectionConsent (withdrawable at any time)

4) Cookies and similar technologies

We use cookies and similar technologies to run the Site, understand usage, and (if enabled) measure marketing. Non‑essential cookies will only run with your consent. You can change your preferences anytime via [Manage Cookies] (link to your CMP).

Types we use:

  • Strictly necessary – required for core functionality (security, load balancing, cookie preferences).

  • Analytics (optional) – privacy‑respecting analytics to understand Site usage and improve content. These only run with your consent (if enabled).

We do not run advertising or retargeting cookies and we do not use third‑party ad networks.

5) Sharing your data

We share personal data only with trusted recipients, under appropriate safeguards:

  • Service providers / processors – hosting, email, CRM, analytics, IT/security partners.

  • Business partners (on request) – for example, if you ask us to connect you with a local distributor.

  • Professional advisers – accountants, insurers, auditors, lawyers.

  • Authorities – where required by law or to protect rights and safety.

  • Corporate transactions – as part of a merger, acquisition, or asset sale (subject to confidentiality).

We do not sell your personal information.

6) International transfers

We are UK‑based but some providers are located outside the UK/EEA. Where data is transferred internationally, we use legally‑recognised safeguards such as the UK International Data Transfer Addendum (IDTA), the EU Standard Contractual Clauses (SCCs), and/or ensure the recipient is in a country with an adequacy decision. We also assess supplementary measures where needed.

7) Data retention

We keep personal data only as long as necessary for the purposes set out above:

  • Enquiries and B2B prospect records: up to 24 months after last interaction (unless you opt‑out sooner).

  • Website logs and security data: up to 12 months (or shorter operational cycles).

  • Cookie/analytics data: per our Cookie Notice (or until you withdraw consent or clear cookies).

We will delete or anonymise data when it is no longer needed.

8) Your rights

Depending on where you live, you may have the following rights:

UK/EU (UK GDPR / EU GDPR)
Access, rectification, erasure, restriction, objection (including to direct marketing), data portability, and the right to withdraw consent. You also have the right to lodge a complaint with your data protection authority (in the UK, the Information Commissioner’s Office (ICO)) – see Contact below.

California (CCPA/CPRA)
Right to know/access, correct, delete, and to opt‑out of “selling” or “sharing” personal information (as defined by law), and the right to non‑discrimination. If we engage in selling/sharing in the future, we will provide a “Do Not Sell or Share My Personal Information” mechanism.

To exercise any rights, email contact@kitonagro.com. We may need to verify your identity. You may use an authorised agent where allowed by law.

9) Marketing choices

  • You can opt out of email marketing at any time via the unsubscribe link or by emailing us.

  • For B2B outreach, we keep communications relevant and proportionate and honour opt‑outs promptly.

  • You can manage non‑essential cookies via [Manage Cookies].

10) Security

We use administrative, technical, and physical safeguards appropriate to the risk (access controls, encryption in transit, secure hosting, staff training). No system is 100% secure; if we learn of a data incident affecting you, we will notify you and regulators where required by law.

11) Children

Our Site and services are for business customers and are not intended for children. We do not knowingly collect data from children.

12) Third‑party links

The Site may link to third‑party sites or services. Their privacy practices are governed by their own policies.

13) Changes to this policy

We may update this Policy from time to time. We will post the new version with a revised “Last updated” date and, if the changes are material, we will take additional steps to notify you.

14) Contact us / complaints

UK supervisory authority (ICO):
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK.
ico.org.uk / +44 303 123 1113.

15) Region‑specific disclosures (summary)

UK/EEA: We rely on the legal bases listed in Section 3 and honour GDPR rights. International transfers use SCCs/IDTA and other safeguards.
California: We do not sell or share PI as those terms are defined. If we begin doing so, we will update this Policy and provide opt‑out links. We do not use sensitive PI for purposes other than those permitted by law.
Other regions: If local laws give you additional rights, we will respect them. Contact us to learn more.

16) Data Processing Addendum (for business customers)

Where KitonAgro acts as a processor for a business customer (e.g., handling contact lists on their instructions), the parties may enter into a separate Data Processing Addendum incorporating applicable SCCs/IDTA. Contact us to request a copy.

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